Trust Course

Section 1

  • 1

    The Trust Model

    • Setting the Stage

    • The Value of Trust

    • Getting to know you

    • How to use the Thinkific course player (Optional)

    • Article to read

    • What is Trust

    • Three Stories about Trust

    • Resources (Optional)
  • 2

    Module 1: Uncertainty

    • Perceived Uncertainty

    • Uncertainty : Context

    • Uncertainty : Individual

    • Think about Benevolence - Blind side Clip

    • Blind Side Clip - Benevolence

    • Think about Integrity - Titans Clip

    • Remember the Titans: Integrity

    • What does excellence looks like? - Moneyball Clip

    • Moneyball clip - a new narrative of what excellence looks like

    • The Trust Mantra

    • Starting A Trust Conversation

    • Make a note about your Trust conversation
  • 3

    Module 2: Context

    • Context Theory

    • Think about Context - Mr. Incredible Clip 1 and Clip 2

    • Mr. Incredible: Context

    • Mr. Incredible: Context

    • Getting ready to pull the Context Levers

    • Context Conversation follow up
  • 4

    Module 3: Vulnerability

    • Vulnerability Theory

    • Vulnerability Levers

    • Optional Video Resources

    • Confirmation Bias - Quick Video

    • Loss Aversion and Reference Dependance - Quick Video

    • Thinking Fast and Slow - Quick Video

    • Trust Canvas

    • Trust Canvas for download

    • Thinking about Vulnerability - My Cousin Viny

    • Trust Analysis - My Cousin Viny Clip

    • Vulnerability Assignment
  • 5

    Module 4: Outcomes

    • Trust Outcomes Theory

    • Internal and External Locus of Control

    • Two Monkeys paid unequally
  • 6

    Module 5: Emotions

    • Trust Emotions Theory

    • Daniel Goleman - Strategies to become more emotional intelligent

    • Susan David - Emotional Courage

    • Chris Voss - Tactical Empathy